17.12.24
Student billing queries
From October 2024, any queries or requests for the Finance team about student billing at St Catharine's should be submitted using the College's new online Support Desk.
Before raising a ticket, the answers to many frequently asked questions can be found at the links below:
- Undergraduates - Student Billing FAQs and Your College bill explained
- Postgraduates - Student Billing FAQs
- Current College fees and charges
Please click through the tabs below to learn how to access the Support Desk and submit a request.
If you experience any issues accessing the Student Billing support desk, please contact IT or visit the IT team, K Staircase, off Sherlock Court.
- Visit the sign up page to get started.
- When prompted, select the option to continue with your Microsoft (@cam.ac.uk) account.
- Enter your @cam.ac.uk email address and password.
- When prompted, authenticate your log in. It may take up to thirty seconds to authenticate your log in, please be patient.
- Please note, when using your Microsoft account to sign in to a site, always check that the URL on the log in page begins "https://login.microsoftonline.com"
- Select the nature of your request from the list, or use the search field.
